Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Climatrol Air LLC doing business as Climatrol Air (“Climatrol Air,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://climatrolairga.com/, contact us, submit a form, call us, request a quote, schedule service, interact with our advertising, or otherwise communicate with us.

This Privacy Policy applies to our website, online forms, advertising campaigns, analytics tools, and related business operations. It does not apply to third-party websites or services that we do not own or control.

By using our website, you agree to the practices described in this Privacy Policy. Where required by law, we will request your consent before using certain cookies, advertising technologies, analytics technologies, or user-provided data for advertising measurement or personalization.

  1. Information We Collect

We may collect information directly from you, automatically through your device or browser, and from service providers that help us operate our website, advertising, analytics, forms, and communications.

Information You Provide Directly

When you contact us, submit a form, request a quote, book service, call us, email us, or otherwise communicate with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address or service address
  • City, state, ZIP code, or general location
  • Information about the service you request
  • Appointment or scheduling details
  • Messages, comments, photos, attachments, or other information you submit
  • Any other information you choose to provide
  • Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring page or website
  • Pages viewed
  • Date and time of visit
  • Approximate location
  • Interactions with the website
  • Form activity and conversion events
  • Advertising click identifiers, such as gclid, gbraid, wbraid, fbclid, or similar tracking parameters
  • UTM campaign information, such as source, medium, campaign, content, and keyword
  • Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate our website, remember preferences, measure performance, understand how visitors use the site, improve advertising, and measure conversions.

Some cookies are necessary for the website to function. Others are used only if you consent, where consent is required.

  1. Categories of Cookies and Consent Choices

Our website may use the following categories of cookies or similar technologies:

Necessary Cookies

These are required for core website functionality, security, page delivery, forms, fraud prevention, and basic operation. These cannot usually be disabled through our consent banner because the website may not function properly without them.

Analytics Cookies

These help us understand how visitors use our website, which pages are visited, how users arrive at the site, and how we can improve performance and content. We may use Google Analytics 4 and similar analytics tools for this purpose.

Advertising and Measurement Cookies

These help us measure advertising performance, understand whether advertising leads to calls, form submissions, quote requests, purchases, or other conversions, and improve our marketing campaigns. We may use Google Ads, Google Tag Manager, Google Analytics, and similar advertising or measurement tools.

Personalization Cookies

These may help personalize advertising, limit irrelevant ads, measure remarketing audiences, or improve user experience based on prior interactions with our website or advertising.

  1. Google Consent Mode and Google Advertising Consent Signals

Our website may use Google Consent Mode to communicate your consent choices to Google tags and services. Depending on your choices, our website may send consent signals related to:

  • analytics_storage: whether analytics cookies or identifiers may be used
  • ad_storage: whether advertising cookies or identifiers may be used
  • ad_user_data: whether user-provided data may be sent to Google for advertising measurement
  • ad_personalization: whether data may be used for personalized advertising or remarketing
  • functionality_storage: whether functionality-related storage may be used
  • security_storage: whether security-related storage may be used

When you first visit our website, we may set default consent states before advertising or analytics tools operate. After you make a choice through our cookie banner or preference controls, we update those consent states based on your selection.

Where required by law, advertising, analytics, ad user data, and ad personalization features will depend on your consent choices.

  1. User-Provided Data and Enhanced Conversion Measurement

If you submit a form, request a quote, call us, schedule service, or otherwise become a lead or customer, we may use information you provide, such as your email address, phone number, name, address, or transaction information, to measure advertising performance.

For example, we may use Google Ads enhanced conversions, offline conversion imports, or similar tools to help determine whether an advertisement resulted in a lead, booking, phone call, quote request, purchase, or other business outcome.

When used for Google enhanced conversions or similar advertising measurement, certain user-provided data may be normalized and hashed using SHA-256 before being sent to Google. Hashing is a one-way process that converts information into a fixed-length value. Google may use that hashed data to match conversions to Google accounts or ad interactions for measurement, reporting, attribution, fraud prevention, and campaign optimization, subject to Google’s policies and your consent choices.

We do not sell your form submission data to Google. However, we may share hashed or limited user-provided data with Google and other advertising platforms for measurement and attribution where permitted by law and where consent has been provided if required.

  1. How We Use Information

We may use information we collect for the following purposes:

  • Respond to inquiries, quote requests, service requests, appointments, and customer communications
  • Provide, schedule, manage, and improve our services
  • Operate, maintain, secure, and improve our website
  • Process form submissions and lead information
  • Communicate with you by phone, email, text message, mail, or other methods
  • Send service-related messages, appointment reminders, estimates, invoices, or follow-ups
  • Measure website usage and performance
  • Measure advertising performance and conversions
  • Improve advertising campaigns and marketing effectiveness
  • Prevent fraud, spam, misuse, security incidents, or unauthorized activity
  • Comply with legal, regulatory, tax, accounting, insurance, or business obligations
  • Protect our rights, property, customers, employees, and business
  1. How We Share Information

We may share information with trusted third parties that help us operate our business, website, advertising, analytics, communications, and customer services.

These may include:

  • Website hosting providers
  • Website maintenance and security providers
  • Form and CRM providers
  • Email and SMTP providers
  • Analytics providers
  • Advertising platforms
  • Call tracking or lead tracking providers
  • Payment processors, if applicable
  • Scheduling or customer management systems
  • Professional advisors, such as accountants, attorneys, or insurers
  • Government authorities, regulators, or law enforcement when required by law

We may share information with Google services, including Google Tag Manager, Google Analytics, Google Ads, and related Google advertising or measurement tools. Google’s use of data is governed by Google’s own policies and terms.

We do not sell personal information in the traditional sense of exchanging it for money. Some privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising, analytics, or remarketing activities. Where applicable, you may have the right to opt out of such activities.

  1. Google Analytics, Google Ads, and Third-Party Tools

We may use Google Analytics 4 to understand how visitors use our website and improve site performance. Google Analytics may collect information about your device, browser, pages viewed, interactions, approximate location, and other usage data.

We may use Google Ads to measure advertising performance, serve ads, track conversions, improve bidding, and understand whether visitors who interacted with our ads later contacted us, submitted forms, or became customers.

We may use Google Tag Manager to manage tags, scripts, analytics, and advertising measurement tools on our website.

We may also use other third-party platforms, including but not limited to:

Fluent CRM & Forms
SiteEngine Web Services

These third parties may process information according to their own privacy policies and terms.

  1. Your Cookie and Consent Choices

When available, you may use our cookie banner or preference controls to accept, reject, or manage certain categories of cookies and tracking technologies.

You may also control cookies through your browser settings. Most browsers allow you to block, delete, or manage cookies. If you disable cookies, some parts of the website may not function properly.

You can also manage certain Google advertising and analytics preferences through Google’s tools and browser settings. Google provides controls for ads personalization and browser add-ons for analytics opt-outs.

To change your consent choices on our website, use the cookie preferences link or control available on the website, or clear your browser cookies and revisit the site to make a new selection.

  1. Calls, Forms, and Lead Tracking

If you call us, submit a form, request a quote, or contact us through the website, we may collect and store the information you provide along with technical and attribution information related to your visit.

This may include:

  • Form details
  • Call details
  • Submission date and time
  • Page URL
  • Referring URL
  • Device and browser information
  • IP address or approximate location
  • Advertising click IDs
  • UTM campaign data
  • Consent status at the time of submission

We use this information to respond to your request, manage customer service, measure marketing performance, and improve our advertising and website experience.

  1. Text Messages, Calls, and Email Communications

If you provide your phone number or email address, we may contact you about your inquiry, quote request, appointment, service, transaction, or account.

Where applicable, we may also send marketing messages if you have consented or if otherwise permitted by law. You may opt out of marketing emails by using the unsubscribe link in the email. You may opt out of marketing text messages by replying STOP, where supported.

Standard message and data rates may apply for text messages.

  1. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and measure advertising performance.

Consent records may be retained for a reasonable period to demonstrate consent status, support advertising measurement integrity, and comply with legal or platform requirements. Our default consent receipt retention period is Two Years, unless a longer or shorter period is required or permitted by law.

Lead, customer, transaction, and service records may be retained according to our business, tax, accounting, insurance, warranty, and legal obligations.

  1. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security.

  1. Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete the information if appropriate.

For jurisdictions with higher age thresholds, we comply with applicable requirements.

  1. State Privacy Rights

Depending on where you live, you may have certain privacy rights under state, national, or regional privacy laws. These may include the right to:

  • Know or access the personal information we collect
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a copy of your information
  • Opt out of certain uses of information for targeted advertising, sale, or sharing
  • Limit certain uses of sensitive personal information, where applicable
  • Withdraw consent where processing is based on consent
  • Appeal a decision regarding a privacy request, where required by law

To exercise privacy rights, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

Climatrol Air LLC is a United States business. Some privacy rights may apply only to residents of specific jurisdictions or only when legal thresholds are met.

  1. California Privacy Notice

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide certain rights regarding personal information.

Depending on our business activities and whether legal thresholds apply, the categories of personal information we may collect include:

  • Identifiers, such as name, email address, phone number, address, IP address, and online identifiers
  • Internet or electronic network activity, such as website usage, device information, browser information, and interactions
  • Commercial information, such as services requested, estimates, purchases, or transactions
  • Geolocation information, such as approximate location inferred from IP address or service area information
  • Audio or electronic information, if calls are recorded or messages are submitted
  • Inferences related to advertising, analytics, or service interests

We may use these categories for the purposes described in this Privacy Policy.

We do not knowingly sell personal information for money. We may use advertising or analytics technologies that could be considered “sharing” or “targeted advertising” under some laws. Where applicable, you may opt out by using cookie preferences, browser controls, or contacting us.

We do not knowingly sell or share personal information of individuals under 16 years of age.

  1. International Visitors

Our website is operated from the United States. If you access the website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Those countries may have data protection laws different from those in your location. Where required, we rely on appropriate legal bases and safeguards for international transfers.

  1. Legal Bases for Processing

Where laws such as the GDPR or UK GDPR apply, our legal bases for processing personal information may include:

  • Consent, such as for certain cookies, analytics, advertising, ad personalization, or user-provided data sharing
  • Contractual necessity, such as responding to service requests or providing requested services
  • Legitimate interests, such as operating our website, securing our systems, responding to inquiries, improving services, and measuring business performance
  • Legal obligations, such as tax, accounting, insurance, regulatory, or legal compliance
  • Protection of rights and safety, such as preventing fraud or responding to legal claims

Where we rely on consent, you may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.

  1. Do Not Track and Global Privacy Controls

Some browsers or devices may transmit “Do Not Track” signals. Because there is no universally accepted standard for such signals, our website may not respond to all Do Not Track signals.

Where required by law and technically feasible, we may honor recognized opt-out preference signals, such as Global Privacy Control, for certain advertising or sharing activities.

This website currently DOES NOT respond to Global Privacy Control signals.

  1. Links to Other Websites

Our website may contain links to third-party websites, social media pages, maps, embedded content, or external services. We are not responsible for the privacy practices, security, or content of third-party websites or services.

You should review the privacy policies of those third parties before providing information to them.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above indicates when this Privacy Policy was last revised.

If we make material changes, we may provide notice by updating this page, posting a notice on the website, or using other reasonable methods.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy, where permitted by law.

  1. Contact Us

If you have questions about this Privacy Policy, your information, or your privacy choices, contact us:

Climatrol Air LLC
Climatrol Air
1298 Old Hwy 5 N
Ellijay, Georgia 30540
Email: admin@climatrolairga.com
Phone: (706) 972-2041
Website: https://climatrolairga.com/